Celebrating our winning customers and partners

The winners of the Workplace Customer Success Awards 2021 are bringing the power of community to work.

by Anahid Basmajian
Global Lead, Client Experience Programs, Workplace

2021 has been an extremely challenging year for many people and organizations. But in the face of adversity, we’re delighted for an opportunity to celebrate some of those who faced the challenge head-on to deliver their goals, keep people and teams connected, and engage with employees all around the world.

This year we were inundated with hundreds of entries for the Workplace Customer Success Awards. Our judges have reviewed them all and now it’s time to celebrate the achievements of our customers and partners to end 2021 on a high.

Announcing the Customer Success Award winners

Announcing the Customer Success Award winners

The annual Workplace Customer Success Awards give organizations an opportunity to share how they innovated as the world of work changed beyond recognition. It’s a testimony to those who created new ways to keep remote and hybrid teams engaged,how they helped frontline workers to stay connected, and how they changed the world for the better through social impact initiatives.

I’ve personally read every single entry and to say the stories are inspirational is an understatement. With new categories and new ways of working coming to life in all corners of the globe, the judges and I found these stories of innovation so inspiring.

We hope you do, too. Take a look at the full list of winners below.

Full list of winners 2021

Full list of winners 2021


DIRECTV - North America

Infobip - EMEA

Qualicorp - LATAM

Pacific National - APAC

Frontline Excellence

Valet Living - North America

Home Group - EMEA

Dasa - LATAM

PT AMMAN Mineral Nusa Tenggara - APAC

Best Automation & Integration

Accenture - North America


Sodimac Corona / Homecenter - LATAM

Macquarie Bank - APAC

Hybrid Working

Delta Air Lines, Inc - North America

Saga - EMEA

Mercado Libre - LATAM


Culture Leader

John Furner, Walmart - North America

Salima Belghit, MCRA (DRA FREE) - EMEA

Sergio Borriello, Casas Pernambucanas - LATAM

Blaine Callard, Freedom - APAC

Crisis Management

Memorial Health - North America

Work Networks & NEAS - EMEA

Marisa - LATAM

The Royal Melbourne Hospital - APAC

Social Impact

McDermott Will & Emery - North America

Gucci - EMEA

Raia Drogasil (RD) - LATAM

CyberKid Vietnam - APAC


eXp Realty - North America

Zurich Insurance - EMEA

Petrobras - LATAM


Thank you to every organization that took the time to submit an entry. And huge congratulations to all of the winners. We hope your example in 2021 can inspire organizations of all shapes and sizes as they prepare for a new year, some new challenges and lots of new opportunities.

Look out for more in 2022 as we bring these stories to life.

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