Learn how to use Safety Center to ensure employees are safe and informed of incidents in their area
Whether you’re sharing travel advisories, weather alerts, or warning employees of crisis situations, your communications need to reach people quickly, provide effective guidance and gain instant attention. This guide will walk you through how to use Safety Center to keep employees safe and informed.Assigning safety operators
Assigning safety operators
Go to Safety Center in the Admin Panel to assign new Safety Operators to help you manage your employee safety communications. They will be able to use Safety Center to create new incidents such as live crisis events, system tests and practice drills. They will also be able to send out communications to members of your organization.Tests & drills
Tests & drills
To ensure you’re prepared in the event of a crisis situation, run regular tests and drills using Safety Center.
In your test and drill communications, make sure you’re providing employees with clear instructions on what actions they need to take. Tests don’t typically require action on their end, while drills should prompt them to follow safety procedures such as a physical evacuation.
In the event of an emergency, set up new events quickly. Or run a drill to practice your crisis response performance.Live incidents
When a safety-related situation takes place, create a live incident in Safety Center to manage your response.
- Give your live incident a title and description
- Assign other Safety Operators to help with communications
- Choose from a variety of message styles to help you communicate clearly and effectively, depending on the situation.
- Choose who will receive your messages by selecting an option from the drop down menu. If selecting profile location, keep in mind that profile location will need to have been filled out in your People directory.
- People can receive the safety message through a Workplace notification, Workplace Chat message, and email. Select the channels that are best suited for your audience and send your message.
You can send a variety of safety messages for each live incident to continuously update employees of situations as they unfold. Consider sending out a Safety Alert as you learn about an incident, to quickly inform employees and provide guidance. If the situation becomes serious, send out a Safety Check to verify employees are safe and find out who needs assistance.Track incident insights
Track incident insights
Refer back to your live incident to track metrics such as response rates for Safety Checks and read rates for all other message styles.
Dive deeper by clicking into specific messages to see a list of recipients and to track whether they’ve read your message.
If you sent out a Safety Check, track who has marked themselves as safe and who needs your assistance. Contact employees by phone to follow up with anyone who needs help or hasn’t responded to your message.
Keep in mind that people may be unreachable if power or communications are impacted, and you should let employees know that their first priority is always to get themselves to safety.Share post-incident reports
Share post-incident reports
Don’t forget to keep affected employees in the loop even after the incident is over. Follow up with employees by sharing an Important Bulletin to let employees know that the incident has been resolved and inform people of any next steps you'll be taking to continue ensuring their safety.
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