We’re updating the Workplace Acceptable Use Policy. The updates go into effect on 1 March 2024. Read the new policy.

Workplace Acceptable Use Policy

Welcome to Workplace from Meta!
Please note that this is a different service to the consumer version of Facebook, and is intended for use by organisations. This means that if you are using our service in a workplace or on a device or account issued to you by your employer or another organisation (your "Organisation"), that Organisation likely has its own policies regarding your use of Workplace and your use of the service should comply with these policies. Please contact your Organisation if you have any questions regarding its policies. For information about Workplace's privacy practices, please see the Workplace Privacy Policy. Access to the Workplace APIs is governed by the Workplace Platform Terms.

Using Workplace responsibly
In addition to your Organisation's policies, we've also created the following rules to help ensure responsible use of our services.
When using Workplace, you must not:
  • Hide your identity, impersonate anyone else or misrepresent your affiliation with any person or entity.
  • Engage in any activity that exploits, harms or threatens to harm children.
  • Create or display content that is illegal, discriminatory, harmful, fraudulent, deceptive or defamatory, or that promotes or encourages violence, violation of laws, self-mutilation, eating disorders or drug abuse.
  • Breach laws or infringe the rights of Meta or any third party.
  • Interfere with the normal functioning of Workplace or anyone else's use of Workplace.
  • Access Workplace or related content or information through means that are not authorised by Meta (including through scraping or crawling); circumvent access controls; or otherwise attempt to gain unauthorised access to Workplace or related systems, passwords or accounts.
  • Share admin access tokens with or grant similar app access permissions to any third party that is not expressly approved by Meta. When you decide to grant such admin access, either via token or app permission, to an approved third party, you may allow the third party access to your data or content only to the extent necessary for the purpose approved by Meta and consistent with your instructions. We reserve the right to limit such third-party access (e.g. by resetting the access token or removing the app permission) at any time if we believe that such access has been or will be misused.
  • Upload viruses, malware or other malicious code, or do anything that could damage, disable, overburden or impair Workplace or related systems (such as a denial-of-service attack or interference with page rendering or other Workplace functionality).
Please also note that Workplace is not directed to children aged less than 13, so if you are less than 13 years of age, you are not permitted to access or use the service.

Our responsibilities and your feedback
Meta may deploy automated technologies to detect child pornography, other illegal or abusive material or any material that we reasonably believe may harm Workplace, users or third parties.
We may (but have no obligation to) remove or limit access to any of your data or content if we believe that it violates this Acceptable Use Policy, your Organisation's Workplace Customer Agreement or applicable laws or regulations. Meta will provide you or your Organisation with reasonable notice of such action, unless prohibited by law.
We welcome all feedback about Workplace, but please note that we may use your comments or suggestions without any obligation or compensation to you.

Last updated: 10 January 2022