How do admins add people to Workplace?

There are two ways admins can add people to Workplace:
  1. By using Add Individual: From the Admin Panel tap People under Manage. On the top right, tap Add People > Add Individual. You can add people using their individual email addresses. All of those users will immediately be invited to Workplace.
  2. By using Add People: From the Admin Panel tap People under Manage. On the top right, tap Add People > Add People. You can add people by:
    • using their individual email addresses. All of those users will immediately be invited to Workplace.
    • tapping Import file under Add manually. Follow the instructions. Keep in mind that you'll be asked whether you want to send invites now or later.
    • connecting via G suite, Microsoft Azure AD or whichever IDP you'd like to use. This will automatically add everyone from your company. You'll be asked whether you want to send invites now or later. After you've clicked Invite all via IDP, any new users that are synced with the provider will automatically be invited to Workplace.
Keep in mind that if you selected Invite later at the prompt, the ability to send invitations will be enabled. You can choose to invite everyone in one go or individually. This applies when adding people using IDP or CSV.
Learn more about bulk account management.
Note: Email addresses that don't include a person's name, such as info@domain.com or sales@domain.com, can't be used to create a Workplace account. This ensures that the community knows who owns the account, and who's responsible for the content that the account creates.
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