What insights are available on Knowledge Library on Workplace?

Insights are available for each individual Knowledge Library category and subcategory.
Admins can see category insights by clicking View Insights on any category to see the following metrics:
  • Potential Reach - this is the number of users who have permissions to view the category.
  • Category Visitis - this is the number of users who have visited the category at any time.
This data can also be organised by different profile fields, including Department or Location.
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