Insights for Knowledge Library on Workplace

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To view insights for Knowledge Library content, you must either be a system admin, a custom admin or an existing editor on the category or subcategory.
Available Knowledge Library insights
You can view the following insights for Knowledge Library categories or subcategories:
  • Unique views
  • Reactions
  • Comments
  • File downloads
  • File link clicks
  • Website link clicks
You can also view the Engagement across Workplace in a table, which shows how different people in your Workplace engaged with the content. You can view data by different categories, such as job title or location.
View Knowledge Library insights
  1. From your Workplace homepage, click Knowledge library. You can also access Knowledge Library here.
  2. Go to the category or subcategory you want to view insights for.
  3. Click Insights on the right.
  4. You can set a custom date range for your insights or add a filter to see the different categories of people who engaged with the content.
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