Managing Groups
To see all groups excluding secret groups for your company if you're not an admin:
  1. From your home page, click See All... under Groups at the left.
  2. Click See All Groups at the top of the page.
To see all groups including secret groups for your company if you're a community admin on Workplace Advanced:
  1. Click Admin Panel in the top left of Workplace.
  2. Click Groups.
From there, you'll be able to see a list of all group names, how many members and admins each group has, the date the group was created and the privacy settings for each group.
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This article is only applicable to users of Workplace Essential and Workplace Advanced.
You need to be a company admin or content moderator and logged into Workplace from your computer to make yourself an admin of a group.
To make yourself an admin of a group:
  1. Click Admin Panel at the top left of Workplace.
  2. Click Groups and search for the group you want to be an admin of.
  3. Click next to the group and select Make Me Admin or Join as Admin.
Note: Analysts or account managers can't make themselves an admin of a group.
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If you're the group admin and there's no one else in the group, then leaving the group will delete it.
Workplace Essential and Workplace Advanced
Additionally, in Workplace Advanced communities, System Administrators and Content Moderators are able to delete any group.
To delete a group in Workplace Advanced:
  1. Click Admin Panel at the top right of Workplace.
  2. Click Groups and search for the group you want to delete.
  3. Click and select Delete Group.
  4. Enter the name of the group in the box and click Delete Group.
Note: Deleting a group can't be undone. Once a group is deleted, all posts, members and files will be permanently deleted.
Multi-company groups
A multi-company group (MCG) will be deleted automatically if all of its members leave the group. A group admin has the ability to remove everyone from the group and then themselves in order to delete the group.
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There are two roles for people who manage groups on Workplace: admins and moderators.
The table below outlines the roles and what they're able to do:
AdminModerator
Make another member an admin or moderator
Remove an admin or moderator
Manage group settings (ex: change the group name, cover photo or privacy settings)
Approve or deny membership requests
Approve or deny posts in the group
Remove posts and comments on posts
Remove and block people from the group
Pin or unpin a post
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To export data on people or groups in your Workplace community:
  1. Go to Admin Panel at the top left of your Workplace profile.
  2. Click Insights.
  3. Scroll down and click Export near People or Groups. Workplace will then send you an email with a link to download the CSV file.
Note: You can also request the data from your Admin Panel by going to the People tab, then clicking at the top of the page and selecting Export Employee Information. For data on groups, from the Admin Panel click Groups, then click and select Export group information.
Keep in mind that the stats to the left of the Activity Summary for Date column in the CSV file are in real time, while those to the right of the column are as of the date mentioned in the Activity Summary for Date column.

Managing Bulk Imports and Exports
Admins can check the real-time status of bulk tasks from the People Imports/Exports dashboard.
To access the dashboard:
  1. Go to Admin Panel and select People.
  2. Select the Imports/Exports tab to see bulk files that have previously been imported or exported to your Workplace.
  3. You can also check the status of Bulk Operations and see bulk tasks that have been requested from the past 30 days.
Admins can also download bulk tasks that generate a file once they're complete. Files will be available for download for 4 days.

Exporting Group Member Details
Admins can export the members of specific Workplace groups from the Admin Panel.
To export data on members of a specific group:
  1. Go to Admin Panel and select Groups.
  2. Find the group and click and select Export Members.
  3. You will receive an email with the group membership details.
The data is delivered as a link to the admin via email. It will be accessible for 4 days by the user or any other admins within their company with the Manage Groups permission.
All the data abides by standard privacy policies, but admins will not be able to see email addresses or departments for users from another company, if the export group is a Multi Company Group.
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Group admins can choose from the following group settings:
Membership
Invite the right people
Privacy
Control access to groups
Posting Permissions
Decide who can post
Individual invite - Invite any of your colleagues individuallyOpen - Anyone can see the group, its members and their postsAnyone in the group - Members and admins can post to the group
Add reports - add reports by defaultClosed - Anyone can find the group and see who's in it. Only members can see postsPost approval - All group posts must be approved by an admin
Bulk invite - invite large groups of colleaguesSecret - Only members can find the group and see the postsAdmins only - Only admins can post to the group
Company default - admin only (Automatically add anyone in the company)Post order - Admins of a group can select how posts will be ordered in the group. Admins can select to organize posts by New Activity or Recent Posts.
Graph API - Add large groups of colleagues via our Graph API
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Only system admins, content moderators and custom admin roles with Manage Groups permissions can mark or unmark a group as official. This feature is only available to users on Workplace Advanced and Workplace Enterprise.
To mark a group as official:
  1. From your Admin Panel, click Groups.
  2. Click to the right of the group you'd like to mark as official, then click Mark Group as Official.
  3. You’ll see a Mark Group as Official prompt. Click OK to continue and an official group icon will be added alongside the group name.
To unmark a group as official:
  1. From your Admin Panel, click Groups.
    Official groups will be marked with an icon in the Name column.
  2. Click to the right of the group you'd like to unmark as official, then click Unmark Group as Official.
  3. You’ll see an Unmark Group as Official prompt. Click OK to continue and the official group icon will be removed.
Note: Multi-company groups can't be marked as official.
You can also mark or unmark a group as official by clicking at the top right of the group, under the group cover photo. You can also mark a group as official from the About section of your group.
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If you're the group admin and there's no one else in the group, then leaving the group will delete it.
Workplace Essential and Workplace Advanced
Additionally, in Workplace Advanced communities, System Administrators and Content Moderators are able to delete any group.
To delete a group in Workplace Advanced:
  1. Click Admin Panel at the top right of Workplace.
  2. Click Groups and search for the group you want to delete.
  3. Click and select Delete Group.
  4. Enter the name of the group in the box and click Delete Group.
Note: Deleting a group can't be undone. Once a group is deleted, all posts, members and files will be permanently deleted.
Multi-company groups
A multi-company group (MCG) will be deleted automatically if all of its members leave the group. A group admin has the ability to remove everyone from the group and then themselves in order to delete the group.
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This feature is only available on Workplace Essential and Workplace Advanced. Only community admins can change default group settings. You need to log into Workplace from your computer to access default groups.
Existing groups can be added to or removed from default groups. New members of Workplace communities are added to default groups when their accounts are claimed. Community admins have the option to add current community members to default groups.
Keep in mind that default groups need to be open groups.
To add or remove coworkers to or from default groups when you're logged into Workplace from your computer:
  1. From your Admin Panel, click Groups then click next to the specific group.
  2. Select Add to Default Groups or Remove from Default Groups.
  3. If you're adding an open group to a default group, click Add all current community members to the group if you'd like to add all current community members to the group, then click Ok. Otherwise, deselect the option, then click Ok.
If a community admin marks a group as a Default Group, new members will automatically be added to that group.
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You must be a group admin to pin a post.
To pin a post in a group:
  1. From the group, find the post you'd like to pin.
  2. Click and select Pin Post.
The most recently pinned post will be shown first at the top of the group feed.
To choose one post to be at the top of the pinned posts:
  1. Go to the pinned post you want to put on the top.
  2. Click and select Move to Top.
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You can create Auto Membership rules so that people with specific profile fields can easily be added to your group. To add members by Auto Membership, you will need to be a group admin.
To add rules for Auto Membership:
  1. From your Group page click on the right
  2. Select Admin Options and click Group Settings.
  3. Select Auto Membership to add rules for the profiles you would like to automatically grant access to your group.
You can choose the following profile details:
  • Department
  • Job Title
  • Location
  • Manager
  • Start Date
  • Division
  • Organization
Members are added to the group as soon as you click Save on the Auto Membership rules. They will continue to be added when their profiles are updated and meet the requirements set by the group admin in the rules.
If a system admin does not want Auto Membership enabled for their organization, they can turn it off by going to Admin Panel > Settings > Company Settings > Automatic Membership. To disable the feature, uncheck the box next to Auto Membership.
Note: Once members are in the group, they will not be removed from it if they no longer meet the Auto Membership requirements.
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Group admins can choose in what order their group’s posts will display by default. Posts can be ordered either newest to oldest or by recent activity.
To change the default post order in your group:
  1. Go to your group and click on the top right.
  2. Click Admin Options.
  3. Click Group Settings.
  4. Scroll down to Post order and select either Recent Posts or New Activity.
Note: Group members will still have the option to change how they see posts when viewing your group.
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