Why do I get an error when I enter a feed URL into the Custom RSS Feed dialog on Workplace?
There may be several reasons why Workplace isn't able to validate the feed:
- The feed may not be properly formatted. You can check if an RSS feed is properly formatted using the W3C's Feed Validation Service: https://validator.w3.org/feed/
- The feed may not be accessible to Workplace's servers. For example, the URL you entered may be behind a firewall. Workplace can only subscribe to RSS feeds that are accessible to our servers.
Learn more about subscribing to a feed behind a firewall.