Why do I get an error when I enter a feed URL into the Custom RSS Feed dialog on Workplace?

There may be several reasons why Workplace isn't able to validate the feed:

The feed may not be properly formatted. You can check if an RSS feed is properly formatted using the W3C's Feed Validation Service: https://validator.w3.org/feed/
The feed may not be accessible to Workplace's servers. For example, the URL you entered may be behind a firewall. Workplace can only subscribe to RSS feeds that are accessible to our servers.

Keep in mind that Workplace can only subscribe to an RSS feed once it has been validated.

Learn more about subscribing to a feed behind a firewall.

Was this helpful?

Yes

No