How do I pin a chat or message on Workplace Chat?

Pinned chats allow you to mark important chats at the top of your chat window so that you can find, share or review them whenever you'd like.
To pin a chat:
  1. Hover over the chat thread you'd like to pin and click .
  2. Select Pin chat.
  3. This chat will now sit near the top of your list, depending on how many other chats you have pinned and in what order.
Keep in mind that you can only pin up to 15 chats.
How do I pin a message?
You can pin a message within a chat so that it's always at the top of your chat thread.
To pin a message:
  1. Hover over the message you'd like to pin.
  2. Click to the right of the message.
  3. Select Pin.
  4. This message will appear as a bar across the top of your window. To go to the message, click on the bar.
Was this information helpful?