Connecting as one on Workplace
Lockton is the world’s largest independent insurance brokerage firm. The company serves upwards of 60,000 customers at more than 100 locations around the world.
Why Workplace?
Workplace provided a centralized platform for Lockton to share important updates and resources, keep collaboration going, and continue driving culture as the organization adapted to a new normal.
Lockton engaged LineZero, a Workplace partner, to globalize its brand and connect its diverse workforce of 8,000 associates. During the coronavirus (COVID-19) crisis, Lockton was under pressure to adapt and quickly roll out a platform that would keep its employees connected and informed.
Financial Services
8,000
North America
"As Lockton continues to grow, enhancing internal communications, protecting our culture and delivering on our One Lockton vision have been key priorities. Workplace has allowed Lockton to deliver an enhanced experience for our people, focused on open communication, conversation and transparency around our strategy."
Results
Uniting as one Lockton with a rapid launch
LineZero helped Lockton launch its Workplace on an accelerated timeline of two weeks. Within two weeks of launch, 5,100 of Lockton’s North American employees have integrated the platform into their weekly workflows. Soon, employees will be able to touch base with colleagues globally as the platform is extended to employees worldwide.
Creating clear and open lines of communication
From introducing their new CEO to keeping employees constantly updated of safety measures, Lockton has used Workplace to streamline its communications. Culture remains key even in turbulent times, so Lockton intends to consolidate content around diversity and inclusion using the Knowledge Library and Learning Management features.
More conversations, lowered costs
By integrating WebEx into Workplace, Lockton has hosted a number of events – from a panel of speakers, to a large regional townhall – all at reduced cost. These cost savings are expected to grow as more virtual events continue to be held across the organization.
Taking data intelligence to the next level
With LineZero’s help, Lockton’s communications team has integrated data from Workplace into the organization’s data analytics platform. This has strengthened the team’s ability to visualize its reports and derive insights – helping drive better decision-making for the business.
